Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "VideoLossCamMulti"

(Created page with "===After I connected to the IP channel, there multiple*window output is OK, but there is no one*window output.=== There are following possibilities: *Check there is video from...")
 
 
Line 1: Line 1:
 
===After I connected to the IP channel, there multiple*window output is OK, but there is no one*window output.===
 
===After I connected to the IP channel, there multiple*window output is OK, but there is no one*window output.===
 
There are following possibilities:
 
There are following possibilities:
*Check there is video from the IP channel or not. Please go to the main menu*>info*>System*>BPS to view bit stream real*time information.  
+
 
*Check the main stream of the camera has been enabled or not.  
+
* Check there is video from the IP channel or not. Please go to the main menu*>info*>System*>BPS to view bit stream real*time information.
*Check the main stream type of the camera is H.264 or not.  
+
* Check the main stream of the camera has been enabled or not.
*Check the device supports camera main stream resolution or not (such as 960H, D1, HD1 and etc.).
+
* Check the main stream type of the camera is H.264 or not.
*Check camera network transmission has reached the threshold or not. Please check the online user of the camera.
+
* Check the device supports camera main stream resolution or not (such as 960H, D1, HD1 and etc.).
 +
* Check camera network transmission has reached the threshold or not. Please check the online user of the camera.
 +
 
 +
[[Category:Troubleshoot]]

Latest revision as of 17:02, 19 April 2016

After I connected to the IP channel, there multiple*window output is OK, but there is no one*window output.

There are following possibilities:

  • Check there is video from the IP channel or not. Please go to the main menu*>info*>System*>BPS to view bit stream real*time information.
  • Check the main stream of the camera has been enabled or not.
  • Check the main stream type of the camera is H.264 or not.
  • Check the device supports camera main stream resolution or not (such as 960H, D1, HD1 and etc.).
  • Check camera network transmission has reached the threshold or not. Please check the online user of the camera.