Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"
(→Description) |
|||
| (8 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
=Cannot Install SmartPSS-Missing DLL= | =Cannot Install SmartPSS-Missing DLL= | ||
==Description== | ==Description== | ||
| − | When | + | When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer". |
In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft. | In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft. | ||
==Prerequisites== | ==Prerequisites== | ||
| − | + | * Requires Microsoft Visual C++ Redistributable for Visual Studio 2015 | |
| − | + | ||
==Step by Step Instructions== | ==Step by Step Instructions== | ||
| − | 1. | + | 1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again |
| − | [[File: | + | |
| + | 2. Repair Visual C++ 2015.<br> | ||
| + | [[File:1._Repair_C++_2015.PNG|400px]] | ||
| + | |||
| + | 3. Reinstall Visual C++ 2015.<br> | ||
| + | [[File:2._Reinstall_C++_2015.PNG|400px]] | ||
| + | |||
| + | 4. If repairing and reinstalling are not working, there are also other suggestions further down the same link. | ||
| + | |||
| + | |||
| + | * https://www.thewindowsclub.com/api-ms-win-crt-runtime-l1-1-0-dll-is-missing | ||
Latest revision as of 20:33, 22 October 2019
Contents
Cannot Install SmartPSS-Missing DLL
Description
When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".
In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.
Prerequisites
- Requires Microsoft Visual C++ Redistributable for Visual Studio 2015
Step by Step Instructions
1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again
2. Repair Visual C++ 2015.
3. Reinstall Visual C++ 2015.
4. If repairing and reinstalling are not working, there are also other suggestions further down the same link.
