Difference between revisions of "Support"

(Dahua North America Technical Support)
(Dahua North America Technical Support)
 
(8 intermediate revisions by 3 users not shown)
Line 1: Line 1:
 
=Dahua North America Technical Support=
 
=Dahua North America Technical Support=
{| style="color:white; width: 100%; background-color:#8b0000;"
+
 
! style="text-align:center;"|[https://www.dahuasecurity.com/support/DownloadCenter?us <ul class="fa-ul"><li><i class="fas fa-download fa-2x" style="color:white;></i></li></ul>]
+
Phone Support: '''877-606-1590'''
! style="text-align:center;"|[https://www.dahuasecurity.com/support/Cybersecurity <ul class="fa-ul"><li><i class="fas fa-globe fa-2x" style="color:white;></i></li></ul>]
+
 
! style="text-align:center;"|[https://www.dahuasecurity.com/support/training/learningTracks?us <ul class="fa-ul"><li><i class="fas fa-graduation-cap fa-2x" style="color:white;></i></li></ul>]
+
Email Support: '''support.usa@dahuatech.com'''
! style="text-align:center;"|[https://support.dahuasecurity.com/#/Support/Hotlines <ul class="fa-ul"><li><i class="fas fa-book fa-2x" style="color:white;></i></li></ul>]
+
 
! style="text-align:center;"|[https://rma.dahuasecurity.com/en/Login <ul class="fa-ul"><li><i class="fas fa-exchange-alt fa-2x" style="color:white;></i></li></ul>]
+
 
! style="text-align:center;"|[https://library.dahuasecurity.com/login <ul class="fa-ul"><li><i class="fas fa-book fa-2x" style="color:white;></i></li></ul>]
+
Technical Support hours:
! style="text-align:center;"|[https://www.dahuasecurity.com/support/video?us <ul class="fa-ul"><li><i class="fas fa-play-circle fa-2x" style="color:white;></i></li></ul>]
+
 
! style="text-align:center;"|[https://support.dahuasecurity.com/#/Service <ul class="fa-ul"><li><i class="fas fa-plus-circle fa-2x" style="color:white;></i></li></ul>]
+
Monday - Friday: 5am - 5pm PT
|-
 
! style="text-align:center;"|[https://www.dahuasecurity.com/support/DownloadCenter?us|<span style="color:white">Download Center</span>]
 
! style="text-align:center;"|[https://www.dahuasecurity.com/support/Cybersecurity|<span style="color:white">Cybersecurity</span>]
 
! style="text-align:center;"|[https://www.dahuasecurity.com/support/training/learningTracks?us|<span style="color:white">Training</span>]
 
! style="text-align:center;"|[https://support.dahuasecurity.com/#/Support/Hotlines|<span style="color:white">Contact</span>]
 
! style="text-align:center;"|[https://rma.dahuasecurity.com/en/Login|<span style="color:white">RMA</span>]
 
! style="text-align:center;"|[https://library.dahuasecurity.com/login|<span style="color:white">Library</span>]
 
! style="text-align:center;"|[https://www.dahuasecurity.com/support/video?us|<span style="color:white">Video</span>]
 
! style="text-align:center;"|[https://support.dahuasecurity.com/#/Service|<span style="color:white">More</span>]
 
|}
 
  
  
{| style="width: 100%; align:center; height: 250px;"
 
| style="padding: 10px"|{{Template:Support_Case_Lookup_Complete}}
 
| style="padding: 10px"|{{Template:Support_Web_Form_Complete}}
 
| style="padding: 10px"|{{Template:Support_Live_Chat_Complete}}
 
| style="padding: 10px"|{{Template:Support_Call_Complete}}
 
| style="padding: 10px"|{{Template:Support_Email_Complete}}
 
|}
 
  
===Remote Support Quick Links===
+
==Remote Support Quick Links==
{| class="wikitable" style="width: 100%;"
+
{| style="width: 100%; align:center;"
! style="text-align:center;"|[https://dahuawiki.com/images/Software/RDP/AnyDesk.exe <ul class="fa-ul">  <li><i class="fab fa-windows fa-5x" style="color:darkred;></i></li></ul>]  
+
! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe <ul class="fa-ul">  <li><i class="fab fa-windows fa-4x" style="color:darkred;></i></li></ul>]  
! style="text-align:center;"|[https://dahuawiki.com/images/Software/RDP/anydesk.dmg <ul class="fa-ul">  <li><i class="fab fa-apple fa-5x" style="color:darkred;"></i></li></ul>]  
+
! style="text-align:center;"|[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg <ul class="fa-ul">  <li><i class="fab fa-apple fa-4x" style="color:darkred;"></i></li></ul>]  
 
! style="text-align:center;"|[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH <ul class="fa-ul"><li><i class="fab fa-android fa-5x" style="color:darkred;></i></li></ul>]  
 
! style="text-align:center;"|[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH <ul class="fa-ul"><li><i class="fab fa-android fa-5x" style="color:darkred;></i></li></ul>]  
 
|-
 
|-
! style="text-align:center;"|'''[https://dahuawiki.com/images/Software/RDP/AnyDesk.exe Windows Remote Support]'''
+
! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/AnyDesk.exe Windows Remote Support]'''
! style="text-align:center;"|'''[https://dahuawiki.com/images/Software/RDP/anydesk.dmg MacOS Remote Support]'''
+
! style="text-align:center;"|'''[https://dahuawiki.com/images/Files/Software/RDP/anydesk.dmg MacOS Remote Support]'''
 
! style="text-align:center;"|'''[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH Android Remote Support]'''
 
! style="text-align:center;"|'''[https://play.google.com/store/apps/developer?id=AnyDesk+Software+GmbH Android Remote Support]'''
 
|-
 
|-
 
|}
 
|}
 
===Links===
 
<gallery mode="nolines" widths=170px heights=195px>
 
file:Recorders_Banner.png|link=https://dahuawiki.com/Recorders
 
file:Cameras_Banner.png|link=https://dahuawiki.com/Cameras
 
file:Other_Banner.png|link=https://dahuawiki.com/Other
 
file:Software_Banner.png|link=https://dahuawiki.com/Template:Software
 
file:3rd_Party_Banner.png|link=https://dahuawiki.com/3rd_Party
 
</gallery>
 

Latest revision as of 20:29, 24 October 2023

Dahua North America Technical Support

Phone Support: 877-606-1590

Email Support: support.usa@dahuatech.com


Technical Support hours:

Monday - Friday: 5am - 5pm PT


Remote Support Quick Links

Windows Remote Support MacOS Remote Support Android Remote Support