Difference between revisions of "Thermal/DHI-ASI7213X-T1/Instructions/Password Reset via Email"

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=DHI-ASI7213X-T1: Password Reset via Email=
 
=DHI-ASI7213X-T1: Password Reset via Email=
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==Description==
 
==Description==
 
These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer
 
These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer
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{| class="wikitable"
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|'''PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods [https://dahuawiki.com/Support HERE]'''
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==Prerequisites==
 
==Prerequisites==
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3. Send the exported xml file to the email address: '''support_gpwd@htmicrochip.com'''
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3. Send the exported xml file as an attachment to the email address: '''support_gpwd@htmicrochip.com'''
  
Then 2 or 3 minutes later, you will receive an mail with the attached  XML file
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Then 2 or 3 minutes later, you will receive an email with the attached  XML file
  
 
Import the new XML file to config tool to finish the password reset operation.
 
Import the new XML file to config tool to finish the password reset operation.

Latest revision as of 17:27, 25 August 2020

DHI-ASI7213X-T1: Password Reset via Email

Description

These instructions will show how to reset the password of the DHI-ASI7213X-T1 using ConfigTool on a local computer

PLEASE NOTE: These instructions can not be completed without assistance from Dahua Technical Support. Please contact Dahua Technical Support via one of the methods HERE

Prerequisites

  • DHI-ASI7213X-T1 setup, connected to network
  • Local computer , with ConfigTool installed

Video Instructions

Step by Step Instructions

1. Open ConfigTool

Under the Password Reset section

DHI-ASI7213X-T1 Password Reset via Email -1.jpg

Find the device in the list

Click the Reset button


DHI-ASI7213X-T1 Password Reset via Email -2.jpg

2. Click Agree to the prompts

DHI-ASI7213X-T1 Password Reset via Email -3.jpg

Click OK to confirm XML password reset method

DHI-ASI7213X-T1 Password Reset via Email -4.jpg

Click OK

DHI-ASI7213X-T1 Password Reset via Email -5.jpg

The default location the XML file will be saved to is displayed

Click Browse Path to select a new location

Click Next

DHI-ASI7213X-T1 Password Reset via Email -6.jpg

The ExportFile XML file will be created


3. Send the exported xml file as an attachment to the email address: support_gpwd@htmicrochip.com

Then 2 or 3 minutes later, you will receive an email with the attached XML file

Import the new XML file to config tool to finish the password reset operation.