Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "Troubleshoot/NVR/Video Loss All Cameras"

m
 
(4 intermediate revisions by 3 users not shown)
Line 1: Line 1:
 
===Video Loss on Multiple Cameras===
 
===Video Loss on Multiple Cameras===
 
There are following possibilities:
 
There are following possibilities:
*Firmware maybe old. Please upgrade to the latest version.
+
 
*Brightness is 0. Please restore factory default setup.
+
* Firmware may be old. Please upgrade to the latest version.
*There is no video input signal or it is too weak, due to the length of cable.
+
* Brightness is 0. Please restore factory default setup.
*Check privacy mask setup or your screen saver.
+
* If There is no video input signal or it is too weak, due to the length of cable, find shorter cable.
*DVR hardware malfunctions.
+
* Check privacy mask setup or your screen saver and remove them if possible.
 +
* If DVR hardware malfunctions then change hardware.
 +
* If Not enough bandwidth then check internet.
 +
* If Insufficient power then check and change power supply.
 +
* Check if you are using You are using aluminum braid or copper braid cable and change if not.
 +
 
 
[[Category:Troubleshoot]]
 
[[Category:Troubleshoot]]

Latest revision as of 04:05, 17 August 2016

Video Loss on Multiple Cameras

There are following possibilities:

  • Firmware may be old. Please upgrade to the latest version.
  • Brightness is 0. Please restore factory default setup.
  • If There is no video input signal or it is too weak, due to the length of cable, find shorter cable.
  • Check privacy mask setup or your screen saver and remove them if possible.
  • If DVR hardware malfunctions then change hardware.
  • If Not enough bandwidth then check internet.
  • If Insufficient power then check and change power supply.
  • Check if you are using You are using aluminum braid or copper braid cable and change if not.