Difference between revisions of "Troubleshoot/NVR/Network Keyboard Troubleshoot"

(Keyboard can not control NVR.)
(Keyboard can not control NVR.)
Line 6: Line 6:
 
* Ensure firmware on both NVR and Keyboard are up to date.
 
* Ensure firmware on both NVR and Keyboard are up to date.
 
* Third Party NVR is not compatible. 
 
* Third Party NVR is not compatible. 
 +
* Ensure "type" is correct on the menu for the device such as NVR, DVR and PTZ.
  
 
NKB1000
 
NKB1000

Revision as of 19:44, 19 May 2016

Keyboard can not control NVR.

  • Serial port setup is not correct
  • The USB port is not setup for it either.
  • Keyboard firmware is not installed.
  • Network cable or USB cable is not hooked up or messed up.
  • Ensure firmware on both NVR and Keyboard are up to date.
  • Third Party NVR is not compatible. 
  • Ensure "type" is correct on the menu for the device such as NVR, DVR and PTZ.

NKB1000

Nkbwiki.jpg


NKB3000

NKB3000.jpg