Difference between revisions of "Troubleshoot/NVR/Network Keyboard Troubleshoot"
(→Keyboard can not control NVR.) |
(→Keyboard can not control NVR.) |
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* Third Party NVR is not compatible. | * Third Party NVR is not compatible. | ||
* Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ. | * Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ. | ||
| + | * If using RS232 port it will only be able to control one NVR. | ||
| + | * Ensure the Device number of the NVR is correctly on the Keyboard. | ||
| + | * Ensure the IP address of the NVR is correctly set on the Keyboard. | ||
| + | * Ensure the port is set at 37777 for the keyboard. | ||
| + | * Ensure the protocol is correctly set on the keyboard for the NVR you are controlling. | ||
| + | * RS232/TS485 address is the device No. of the NVR. | ||
NKB1000 | NKB1000 | ||
Revision as of 20:19, 19 May 2016
Keyboard can not control NVR.
- Serial port setup is not correct
- The USB port is not setup for it either.
- Keyboard firmware is not installed.
- Network cable or USB cable is not hooked up or messed up.
- Ensure firmware on both NVR and Keyboard are up to date.
- Third Party NVR is not compatible.
- Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ.
- If using RS232 port it will only be able to control one NVR.
- Ensure the Device number of the NVR is correctly on the Keyboard.
- Ensure the IP address of the NVR is correctly set on the Keyboard.
- Ensure the port is set at 37777 for the keyboard.
- Ensure the protocol is correctly set on the keyboard for the NVR you are controlling.
- RS232/TS485 address is the device No. of the NVR.
NKB1000
NKB3000
