Difference between revisions of "Troubleshoot/NVR/Network Keyboard Troubleshoot"
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===Keyboard can not control NVR.=== | ===Keyboard can not control NVR.=== | ||
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| + | '''Related Links''' | ||
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| + | [[File:Network_Keyboard|Network Keyboard - NKB1000, DH-KBD1000, DH-KB1000]] | ||
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* Serial port setup is not correct | * Serial port setup is not correct | ||
* The USB port is not setup for it either. | * The USB port is not setup for it either. | ||
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* Ensure firmware on both NVR and Keyboard are up to date. | * Ensure firmware on both NVR and Keyboard are up to date. | ||
* Third Party NVR is not compatible. | * Third Party NVR is not compatible. | ||
| − | * Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ. | + | * Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ. |
| − | * If using RS232 port it will only be able to control one NVR. | + | * If using RS232 port it will only be able to control one NVR. |
| − | * Ensure the Device number of the NVR is correctly on the Keyboard. | + | * Ensure the Device number of the NVR is correctly on the Keyboard. |
| − | * Ensure the IP address of the NVR is correctly set on the Keyboard. | + | * Ensure the IP address of the NVR is correctly set on the Keyboard. |
| − | * Ensure the port is set at 37777 for the keyboard. | + | * Ensure the port is set at 37777 for the keyboard. |
| − | * Ensure the protocol is correctly set on the keyboard for the NVR you are controlling. | + | * Ensure the protocol is correctly set on the keyboard for the NVR you are controlling. |
| − | * RS232/TS485 address is the device No. of the NVR. | + | * RS232/TS485 address is the device No. of the NVR. |
| − | * Ensure the "Link" is set correctly to "NET" if set to work over Network. | + | * Ensure the "Link" is set correctly to "NET" if set to work over Network. |
NKB1000{| class="wikitable" | NKB1000{| class="wikitable" | ||
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| − | + | Header 1Header 2Header 3Row 1, Cell 1Row 1, Cell 2Row 1, Cell 3Row 2, Cell 1Row 2, Cell 2Row 2, Cell 3 | |
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[[File:nkbwiki.jpg|500px]] | [[File:nkbwiki.jpg|500px]] | ||
Revision as of 14:48, 27 May 2016
Keyboard can not control NVR.
Related Links
Network Keyboard - NKB1000, DH-KBD1000, DH-KB1000
- Serial port setup is not correct
- The USB port is not setup for it either.
- Keyboard firmware is not installed.
- Network cable or USB cable is not hooked up or messed up.
- Ensure firmware on both NVR and Keyboard are up to date.
- Third Party NVR is not compatible.
- Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ.
- If using RS232 port it will only be able to control one NVR.
- Ensure the Device number of the NVR is correctly on the Keyboard.
- Ensure the IP address of the NVR is correctly set on the Keyboard.
- Ensure the port is set at 37777 for the keyboard.
- Ensure the protocol is correctly set on the keyboard for the NVR you are controlling.
- RS232/TS485 address is the device No. of the NVR.
- Ensure the "Link" is set correctly to "NET" if set to work over Network.
NKB1000{| class="wikitable"
Header 1Header 2Header 3Row 1, Cell 1Row 1, Cell 2Row 1, Cell 3Row 2, Cell 1Row 2, Cell 2Row 2, Cell 3
NKB3000
