Difference between revisions of "NoVideoSnap"
(→The device failed to record video and snapshot.) |
(→The device failed to record video and snapshot.) |
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| − | ==The device failed to record video and snapshot | + | ==The device failed to record video and snapshot== |
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# Time period might not be set. Set “video time period”, “snapshot time period” in the WEB interface; please refer to the manual for more details. | # Time period might not be set. Set “video time period”, “snapshot time period” in the WEB interface; please refer to the manual for more details. | ||
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# Check if the connection of SD and FTP of video and snapshot storage is normal, try to connect FTP to the computer. | # Check if the connection of SD and FTP of video and snapshot storage is normal, try to connect FTP to the computer. | ||
# Set “video mode” as manual or auto in the WEB interface. | # Set “video mode” as manual or auto in the WEB interface. | ||
| − | # From the WEB interface , make sure snapshot is set to "trigger". Under setup > image > encode > | + | # From the WEB interface , make sure snapshot is set to "trigger". Under setup > image > encode > snapshot > mode > select trigger. This should work for IVS (if available), face detect and |
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| + | Possible reason: “Snapshot time period” is set wrongly; storage path is not correct; “video mode” is set as off.motion detection if the snapshot box is checked off or selected from those '''event''' features. | ||
[[Category:Troubleshoot]] | [[Category:Troubleshoot]] | ||
Revision as of 20:34, 4 August 2016
The device failed to record video and snapshot
- Time period might not be set. Set “video time period”, “snapshot time period” in the WEB interface; please refer to the manual for more details.
- Check if the “memory point” enable in the WEB interface is checked.
- Check if the connection of SD and FTP of video and snapshot storage is normal, try to connect FTP to the computer.
- Set “video mode” as manual or auto in the WEB interface.
- From the WEB interface , make sure snapshot is set to "trigger". Under setup > image > encode > snapshot > mode > select trigger. This should work for IVS (if available), face detect and
Possible reason: “Snapshot time period” is set wrongly; storage path is not correct; “video mode” is set as off.motion detection if the snapshot box is checked off or selected from those event features.
