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Difference between revisions of "Troubleshoot/Browser Issues"

(Chrome)
(Chrome)
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[[file:ChromeUnabletoAccess.png|Caption=Message displayed when trying to access system from Chrome]]
 
[[file:ChromeUnabletoAccess.png|Caption=Message displayed when trying to access system from Chrome]]
  
Message displayed when trying to access system from Chrome
+
Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.
 +
 
 +
Solution: Switch to IE or SmartPSS
  
 
===Safari===
 
===Safari===
 
===Other Browsers===
 
===Other Browsers===

Revision as of 19:45, 24 March 2017

Browser Issues

Internet Explorer

Firefox

Version 52.0, first offered to Release channel users on March 7, 2017

Chrome

Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015

Caption=Message displayed when trying to access system from Chrome

Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.

Solution: Switch to IE or SmartPSS

Safari

Other Browsers