Difference between revisions of "Troubleshoot/Browser Issues"
(→Browser Issues) |
|||
| Line 1: | Line 1: | ||
==Browser Issues== | ==Browser Issues== | ||
===Internet Explorer=== | ===Internet Explorer=== | ||
| + | ===Firefox=== | ||
| + | *Last Known Working Version: Firefox 49 | ||
| + | ====Version 52.0, first offered to Release channel users on March 7, 2017==== | ||
| + | *[https://www.mozilla.org/en-US/firefox/52.0/releasenotes/ Version 52.0 Article] | ||
| + | ===Chrome=== | ||
| + | *Last Known Working Version: Chrome 40 | ||
| + | *[https://www.infoq.com/news/2015/04/chrome-42-npapi Chrome 42 Disables NPAPI Article] | ||
| + | Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015 | ||
| + | |||
| + | [[file:ChromeUnabletoAccess.png|Caption=Message displayed when trying to access system from Chrome]] | ||
| + | |||
| + | Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed. | ||
| + | |||
| + | Solution: Switch to IE or SmartPSS | ||
===Safari=== | ===Safari=== | ||
| − | * Last Known Working Version: Safari 8.0.3 | + | *Last Known Working Version: Safari 8.0.3 |
| − | |||
===Other Browsers=== | ===Other Browsers=== | ||
Revision as of 16:56, 11 April 2017
Contents
Browser Issues
Internet Explorer
Firefox
- Last Known Working Version: Firefox 49
Version 52.0, first offered to Release channel users on March 7, 2017
Chrome
- Last Known Working Version: Chrome 40
- Chrome 42 Disables NPAPI Article
Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015
Error creating thumbnail: Unable to save thumbnail to destination
Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.
Solution: Switch to IE or SmartPSS
Safari
- Last Known Working Version: Safari 8.0.3
