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Difference between revisions of ":Shoretel Log a Call"

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=How to Log a Call Using Shoretel Integration=
 
=How to Log a Call Using Shoretel Integration=
 +
 
==Description==
 
==Description==
 +
This article will run through logging a call in the integrated Shoretel phone system in Salesforce.
 +
 
==Prerequisites==
 
==Prerequisites==
==Video Instructions==
+
* A Salesforce account
 +
* A Shoretel account
 +
 
 
==Step by Step Instructions==
 
==Step by Step Instructions==
 +
1.

Revision as of 23:33, 8 February 2018

How to Log a Call Using Shoretel Integration

Description

This article will run through logging a call in the integrated Shoretel phone system in Salesforce.

Prerequisites

  • A Salesforce account
  • A Shoretel account

Step by Step Instructions

1.