Difference between revisions of "Troubleshoot/NVR/P2P Troubleshoot"
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===I can not use the P2P function on my cell phone or the WEB.=== | ===I can not use the P2P function on my cell phone or the WEB.=== | ||
There are following possibilities: | There are following possibilities: | ||
| + | *Check the network connections from NVR to your router. | ||
*Check the device P2P function is enabled or not. (Main menu*>Setting*>Network*>P2P) | *Check the device P2P function is enabled or not. (Main menu*>Setting*>Network*>P2P) | ||
| − | + | *Check cell phone P2P login information is correct. You will need to ensure the user name and password are correct. (This is the credentials for logging into the system.) | |
| − | *Check cell phone P2P login | ||
| − | |||
| − | |||
*Check P2P SN is right or not. You can use the cell phone to scan the QR code on the device P2P interface (Main menu*>Setting*>Network*>P2P), or you can use the version information of the WEB to confirm. (For some previous series products, the device SN is the main board SN, it may result in error.) | *Check P2P SN is right or not. You can use the cell phone to scan the QR code on the device P2P interface (Main menu*>Setting*>Network*>P2P), or you can use the version information of the WEB to confirm. (For some previous series products, the device SN is the main board SN, it may result in error.) | ||
Revision as of 23:38, 16 November 2015
I can not use the P2P function on my cell phone or the WEB.
There are following possibilities:
- Check the network connections from NVR to your router.
- Check the device P2P function is enabled or not. (Main menu*>Setting*>Network*>P2P)
- Check cell phone P2P login information is correct. You will need to ensure the user name and password are correct. (This is the credentials for logging into the system.)
- Check P2P SN is right or not. You can use the cell phone to scan the QR code on the device P2P interface (Main menu*>Setting*>Network*>P2P), or you can use the version information of the WEB to confirm. (For some previous series products, the device SN is the main board SN, it may result in error.)
