Difference between revisions of ":Process/Reporting February"

(Week 1: February 4 to 10)
Line 15: Line 15:
 
|-
 
|-
 
!|Dahua North America
 
!|Dahua North America
 +
||537
 
||
 
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|FLIR
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|Lorex
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|Empower
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|TOTAL
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|}
 +
==Week 2: February 11 to 17==
 +
{| class="wikitable"
 +
|-
 +
!|Type
 +
!|Inbound Calls
 +
!|Outbound Calls
 +
!|Abandoned
 +
!|Voicemails
 +
!|Cases Created
 +
!|Cases Closed
 +
!|Escalated Cases
 +
!|RMA Created
 +
!|RMA Completed
 +
|-
 +
!|Dahua North America
 +
||537
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|FLIR
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|Lorex
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|Empower
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|TOTAL
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|}
 +
==Week 3: February 18 to 24==
 +
{| class="wikitable"
 +
|-
 +
!|Type
 +
!|Inbound Calls
 +
!|Outbound Calls
 +
!|Abandoned
 +
!|Voicemails
 +
!|Cases Created
 +
!|Cases Closed
 +
!|Escalated Cases
 +
!|RMA Created
 +
!|RMA Completed
 +
|-
 +
!|Dahua North America
 +
||537
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|FLIR
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|Lorex
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|Empower
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|-
 +
!|TOTAL
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
||
 +
|}
 +
==Week 4: February 25 to March 1==
 +
{| class="wikitable"
 +
|-
 +
!|Type
 +
!|Inbound Calls
 +
!|Outbound Calls
 +
!|Abandoned
 +
!|Voicemails
 +
!|Cases Created
 +
!|Cases Closed
 +
!|Escalated Cases
 +
!|RMA Created
 +
!|RMA Completed
 +
|-
 +
!|Dahua North America
 +
||537
 
||
 
||
 
||
 
||

Revision as of 20:16, 1 March 2019

February 2019

Week 1: February 4 to 10

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 537
FLIR
Lorex
Empower
TOTAL

Week 2: February 11 to 17

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 537
FLIR
Lorex
Empower
TOTAL

Week 3: February 18 to 24

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 537
FLIR
Lorex
Empower
TOTAL

Week 4: February 25 to March 1

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 537
FLIR
Lorex
Empower
TOTAL