Difference between revisions of "NoVideoSnap"
(Created page with "==The device failed to record video and snapshot.== Possible reason: “Snapshot time period” is set wrongly; storage path is not correct; “video mode” is set as off. #...") |
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# Check if the connection of SD and FTP of video and snapshot storage is normal, try to connect FTP to the computer. | # Check if the connection of SD and FTP of video and snapshot storage is normal, try to connect FTP to the computer. | ||
# Set “video mode” as manual or auto in the WEB interface. | # Set “video mode” as manual or auto in the WEB interface. | ||
| + | # From the WEB interface , make sure snapshot is set to "trigger". Under setup > image > encode > Snapshot > timing > select trigger. This will work for IVS, face detect and motion detection if the snapshot box is checked off from those features. | ||
Revision as of 20:59, 10 November 2015
The device failed to record video and snapshot.
Possible reason: “Snapshot time period” is set wrongly; storage path is not correct; “video mode” is set as off.
- Set “video time period”, “snapshot time period” in the WEB interface; please refer to the for more details.
- Check if the “memory point” enable in the WEB interface is checked.
- Check if the connection of SD and FTP of video and snapshot storage is normal, try to connect FTP to the computer.
- Set “video mode” as manual or auto in the WEB interface.
- From the WEB interface , make sure snapshot is set to "trigger". Under setup > image > encode > Snapshot > timing > select trigger. This will work for IVS, face detect and motion detection if the snapshot box is checked off from those features.
