Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.
Difference between revisions of ":Process/Reporting May"
(→Salesforce Backend Changelog) |
(→Salesforce Backend Changelog) |
||
| Line 19: | Line 19: | ||
*3rd Party Access Control Case Field Added | *3rd Party Access Control Case Field Added | ||
*3rd Party Cloud Case Field Added | *3rd Party Cloud Case Field Added | ||
| + | *DNA-Voicemail Routing 2019 Workflow Created | ||
==Week 2:== | ==Week 2:== | ||
Revision as of 14:30, 8 May 2019
Contents
Goals
Overall
- VPN Setup for Avaya
- uJet Integration Working
- Abandoned from 18.16% to less than 10%
- Occupancy from 52.36% to 70% or better
Tier 1
Tier 2
Link to Master Reporting
Click here to access Master Reporting
Week 1:
Salesforce Backend Changelog
- 3rd Party VMS Case Field Added
- 3rd Party Alarm Case Field Added
- 3rd Party Access Control Case Field Added
- 3rd Party Cloud Case Field Added
- DNA-Voicemail Routing 2019 Workflow Created
