Difference between revisions of ":Internal Only/Avaya/VPN Setup"
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2. Install Cisco AnyConnect from [https://www.odrive.com/s/92f6579c-dbe3-4570-8f3d-3b25e0aec2bd-5cd46862 here] | 2. Install Cisco AnyConnect from [https://www.odrive.com/s/92f6579c-dbe3-4570-8f3d-3b25e0aec2bd-5cd46862 here] | ||
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| + | 3. Navigate to "C:\Windows\System32\drivers\etc" open "hosts" with notepad, and add the following: | ||
| + | |||
| + | <code> | ||
| + | 170.14.88.5 cdcawv010.na.convergys.com | ||
| + | </code> | ||
Revision as of 17:52, 9 May 2019
How to Setup Call Center VPN
Prerequisites
- Avaya Phone ID-Example: 63602
- Avaya Phone ID Password-Example:63602
Extension-Example:49069
Instructions
1. Install Java from here
2. Install Cisco AnyConnect from here
3. Navigate to "C:\Windows\System32\drivers\etc" open "hosts" with notepad, and add the following:
170.14.88.5 cdcawv010.na.convergys.com
