Difference between revisions of "DSS Windows/Express/Troubleshoot/Cannot Control PTZ"

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[[File:Troubleshoot_PTZ_-_DSS_Express_-_0.jpg|500px]]
 
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''This PTZ camera has been added to DSS Express but in Live View when the camera is selected, the PTZ control menu is not available / greyed out''
  
 
==Prerequisites==
 
==Prerequisites==

Revision as of 21:14, 16 October 2019

Cannot Control PTZ

Description

This guide will show how to troubleshoot a Dahua IP PTZ Camera that is connected to DSS Express

Example:

Troubleshoot PTZ - DSS Express - 0.jpg

This PTZ camera has been added to DSS Express but in Live View when the camera is selected, the PTZ control menu is not available / greyed out

Prerequisites

Video Instructions

Step by Step Instructions

Troubleshoot PTZ - DSS Express - 1.jpg

Troubleshoot PTZ - DSS Express - 2.jpg

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