Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.

Difference between revisions of "DSS Windows/Express/Troubleshoot/Cannot Control PTZ"

(Prerequisites)
Line 13: Line 13:
 
*[[DSS_Windows/Both/Server_Install|DSS Express S Server Installed]]
 
*[[DSS_Windows/Both/Server_Install|DSS Express S Server Installed]]
 
*[[DSS_Windows/Both/Client_Install|DSS Express S Client Installed]]
 
*[[DSS_Windows/Both/Client_Install|DSS Express S Client Installed]]
 +
*PTZ camera added to DSS Express S
  
 
==Video Instructions==
 
==Video Instructions==

Revision as of 21:15, 16 October 2019

Cannot Control PTZ

Description

This guide will show how to troubleshoot a Dahua IP PTZ Camera that is connected to DSS Express

Example:

Troubleshoot PTZ - DSS Express - 0.jpg

This PTZ camera has been added to DSS Express but in Live View when the camera is selected, the PTZ control menu is not available / greyed out

Prerequisites

Video Instructions

Step by Step Instructions

Troubleshoot PTZ - DSS Express - 1.jpg

Troubleshoot PTZ - DSS Express - 2.jpg

Troubleshoot PTZ - DSS Express - 3.jpg

Troubleshoot PTZ - DSS Express - 4.jpg

Troubleshoot PTZ - DSS Express - 5.jpg