Difference between revisions of "Troubleshoot/NVR/Unable to Playback"

m
(Unable to Playback Recordings)
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* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording.
 
* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording.
 
* Recorded file has been overwritten
 
* Recorded file has been overwritten
 +
*File is in DAV format. Use Conversion Tool.
 
There are following possibilities:
 
There are following possibilities:
 
*HDD ribbon is damaged.  
 
*HDD ribbon is damaged.  

Revision as of 17:58, 16 March 2016

Record Schedule

Unable to Playback Recordings

  • Check that HDD is detected by NVR
  • "Record Status" is set to, "Enabled" on all channels
  • Check, "Record Schedule" and ensure your desired recording is enabled; Motion, Schedule, or Alarm Recording.
  • Recorded file has been overwritten
  • File is in DAV format. Use Conversion Tool.

There are following possibilities:

  • HDD ribbon is damaged.
  • HDD is broken.
  • Upgraded program is not compatible.
  • The recorded file has been overwritten.
  • Record function has been disabled.