Difference between revisions of "Troubleshoot/NVR/Unable to Playback"
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* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording. | * Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording. | ||
* Recorded file has been overwritten | * Recorded file has been overwritten | ||
+ | *File is in DAV format. Use Conversion Tool. | ||
There are following possibilities: | There are following possibilities: | ||
*HDD ribbon is damaged. | *HDD ribbon is damaged. |
Revision as of 17:58, 16 March 2016
Unable to Playback Recordings
- Check that HDD is detected by NVR
- "Record Status" is set to, "Enabled" on all channels
- Check, "Record Schedule" and ensure your desired recording is enabled; Motion, Schedule, or Alarm Recording.
- Recorded file has been overwritten
- File is in DAV format. Use Conversion Tool.
There are following possibilities:
- HDD ribbon is damaged.
- HDD is broken.
- Upgraded program is not compatible.
- The recorded file has been overwritten.
- Record function has been disabled.