Difference between revisions of "Troubleshoot/NVR/Unable to Playback"

(Unable to Playback Recordings)
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[[File:RecordSchedule.jpg|thumb|right|100px|Record Schedule]]
 
[[File:RecordSchedule.jpg|thumb|right|100px|Record Schedule]]
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===Unable to Playback Recordings===
 
===Unable to Playback Recordings===
 
* Check that HDD is detected by NVR
 
* Check that HDD is detected by NVR
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* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording.
 
* Check, "Record Schedule" and ensure your desired recording is enabled; [[MotionRecord | Motion]], [[ScheduleRecord | Schedule]], or [[AlarmRecord | Alarm]] Recording.
 
* Recorded file has been overwritten
 
* Recorded file has been overwritten
*File is in DAV format. Use Conversion Tool.  
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* File is in DAV format. Use Conversion Tool.
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There are following possibilities:
 
There are following possibilities:
*HDD ribbon is damaged.  
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*HDD is broken.  
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* HDD ribbon is damaged.
*Upgraded program is not compatible.
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* HDD is broken.
*The recorded file has been overwritten.  
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* Upgraded program is not compatible.
*Record function has been disabled.
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* The recorded file has been overwritten.
[[Category:Playback]]
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* Record function has been disabled.
[[Category:Troubleshoot]]
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 +
HDD
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[[file:HDD.jpg|400px]]
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[[Category:Playback]][[Category:Troubleshoot]]

Revision as of 17:09, 3 May 2016

Record Schedule

Unable to Playback Recordings

  • Check that HDD is detected by NVR
  • "Record Status" is set to, "Enabled" on all channels
  • Check, "Record Schedule" and ensure your desired recording is enabled; Motion, Schedule, or Alarm Recording.
  • Recorded file has been overwritten
  • File is in DAV format. Use Conversion Tool.

There are following possibilities:

  • HDD ribbon is damaged.
  • HDD is broken.
  • Upgraded program is not compatible.
  • The recorded file has been overwritten.
  • Record function has been disabled.


HDD

HDD.jpg