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Difference between revisions of "Troubleshoot/NVR/Motion Record Troubleshoot"

(Motion detection function does not work.)
(Motion detection function does not work.)
Line 2: Line 2:
 
There are following possibilities:
 
There are following possibilities:
  
* Sensitivity is too low.
+
1. Sensitivity is too low.
* Most third-party cameras will not have the full capabilities, like motion detection, to work.
+
2. Most third-party cameras will not have the full capabilities, like motion detection, to work.
* Check if firmware of Recorder and IP camera is current.
+
3. Check if firmware of Recorder and IP camera is current.
* Ensure motion detect is enabled on each camera, applied and saved.  
+
4. Ensure motion detect is enabled on each camera, applied and saved.  
  
 
[[File:motiontrouble120.png|500px]]
 
[[File:motiontrouble120.png|500px]]
  
* Period setup is not correct.
+
5.Period setup is not correct.
  
 
[[File:motiontrouble111.png|500px]]
 
[[File:motiontrouble111.png|500px]]
Line 15: Line 15:
 
[[File:motiontrouble112.png|500px]]
 
[[File:motiontrouble112.png|500px]]
  
* Motion detection region setup is not correct.
+
6. Motion detection region setup is not correct.
  
 
[[File:motiontrouble113.png|500px]]  
 
[[File:motiontrouble113.png|500px]]  
Line 25: Line 25:
 
[[File:motiontrouble119.png|500px]]
 
[[File:motiontrouble119.png|500px]]
  
* Try defaulting camera settings.
+
7. Try defaulting camera settings.
  
 
[[File:motiontrouble115.png|500px]] 
 
[[File:motiontrouble115.png|500px]] 
  
* If it is an IP Camera login in via web and try defaulting from there to see if defaulting fixes the issue.
+
8. If it is an IP Camera login in via web and try defaulting from there to see if defaulting fixes the issue.
  
 
[[File:motiontrouble5.png|500px]] 
 
[[File:motiontrouble5.png|500px]] 
  
* Ensure enable and record is checked off applied and saved.
+
9. Ensure enable and record is checked off applied and saved.
  
 
[[File:motiontrouble116.png|500px]]
 
[[File:motiontrouble116.png|500px]]
  
* Ensure the schedule is set for motion recording.
+
10. Ensure the schedule is set for motion recording.
  
 
[[File:motiontrouble117.png|500px]]
 
[[File:motiontrouble117.png|500px]]

Revision as of 16:36, 10 May 2016

Motion detection function does not work.

There are following possibilities:

1. Sensitivity is too low. 2. Most third-party cameras will not have the full capabilities, like motion detection, to work. 3. Check if firmware of Recorder and IP camera is current. 4. Ensure motion detect is enabled on each camera, applied and saved.

Motiontrouble120.png

5.Period setup is not correct.

Motiontrouble111.png

Motiontrouble112.png

6. Motion detection region setup is not correct.

Motiontrouble113.png  

Here on the region settings you have a total of 4 regions you can set for each camera view. In each region you can set the sensitivity and threshold different levels.

Motiontrouble114.png

Motiontrouble119.png

7. Try defaulting camera settings.

Motiontrouble115.png 

8. If it is an IP Camera login in via web and try defaulting from there to see if defaulting fixes the issue.

Motiontrouble5.png 

9. Ensure enable and record is checked off applied and saved.

Motiontrouble116.png

10. Ensure the schedule is set for motion recording.

Motiontrouble117.png

Motiontrouble118.png