Difference between revisions of "Troubleshoot/Browser Issues"

(Chrome)
(Browser Issues)
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===Internet Explorer===
 
===Internet Explorer===
 
===Firefox===
 
===Firefox===
 +
*Last Known Working Version: Firefox 49
 
====Version 52.0, first offered to Release channel users on March 7, 2017====
 
====Version 52.0, first offered to Release channel users on March 7, 2017====
 
*[https://www.mozilla.org/en-US/firefox/52.0/releasenotes/ Version 52.0 Article]
 
*[https://www.mozilla.org/en-US/firefox/52.0/releasenotes/ Version 52.0 Article]
 
===Chrome===
 
===Chrome===
 +
*Last Known Working Version: Chrome 40
 
*[https://www.infoq.com/news/2015/04/chrome-42-npapi Chrome 42 Disables NPAPI Article]
 
*[https://www.infoq.com/news/2015/04/chrome-42-npapi Chrome 42 Disables NPAPI Article]
 
Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015
 
Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015
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===Safari===
 
===Safari===
 +
*Last Known Working Version: Safari 8.0.3
 
===Other Browsers===
 
===Other Browsers===

Revision as of 16:11, 11 April 2017

Browser Issues

Internet Explorer

Firefox

  • Last Known Working Version: Firefox 49

Version 52.0, first offered to Release channel users on March 7, 2017

Chrome

Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015

Error creating thumbnail: Unable to save thumbnail to destination

Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.

Solution: Switch to IE or SmartPSS

Safari

  • Last Known Working Version: Safari 8.0.3

Other Browsers