Difference between revisions of "Troubleshoot/Browser Issues"

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==Browser Issues==
 
==Browser Issues==
 
===Internet Explorer===
 
===Internet Explorer===
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===Firefox===
 
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*Last Known Working Version: Firefox 49
 
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====Version 52.0, first offered to Release channel users on March 7, 2017====
 
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*[https://www.mozilla.org/en-US/firefox/52.0/releasenotes/ Version 52.0 Article]
 
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===Chrome===
 
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*Last Known Working Version: Chrome 40
 
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*[https://www.infoq.com/news/2015/04/chrome-42-npapi Chrome 42 Disables NPAPI Article]
 
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Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015
 
  
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[[file:ChromeUnabletoAccess.png|Caption=Message displayed when trying to access system from Chrome]]
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===Safari===
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* Last Known Working Version: Safari 8.0.3
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Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.
 
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Solution: Switch to IE or SmartPSS
 
  
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===Safari===
 
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*Last Known Working Version: Safari 8.0.3
 
 
===Other Browsers===
 
===Other Browsers===

Revision as of 16:41, 11 April 2017

Browser Issues

Internet Explorer

Safari

  • Last Known Working Version: Safari 8.0.3

Other Browsers