Difference between revisions of ":Process/Reporting February"

(→‎Week 4: February 24 to March 2)
(→‎Week 4: February 24 to March 2)
Line 251: Line 251:
 
||
 
||
 
||
 
||
−
||6632
+
||6,632
−
||12094
+
||12,094
 
||
 
||
 
||418
 
||418
Line 273: Line 273:
 
||
 
||
 
||
 
||
−
||
+
||7,568
−
||
+
||12,925
 
||
 
||
 
||420
 
||420
−
||
+
||262
 
|}
 
|}

Revision as of 16:00, 8 March 2019

February 2019

Week 1: February 3 to 9

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 537 80 102 14
FLIR 334 31 0
Lorex 7579 658 - - 7493 6590 - 580 489
Empower 2 1
TOTAL

Week 2: February 10 to 16

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 501 74 97
FLIR 300 19 0
Lorex 7063 661 - - 7099 6330 - 535 397
Empower 3 0
TOTAL

Week 3: February 17 to 23

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 406 61 145
FLIR 391 17 0
Lorex 7292 773
Empower 4 1
TOTAL

Week 4: February 24 to March 2

Type Inbound Calls Outbound Calls Abandoned Voicemails Cases Created Cases Closed Escalated Cases RMA Created RMA Completed
Dahua North America 461 68 59 578 236 5 2 6
FLIR 389 31 0 353 595 0 0 7
Lorex 6,632 12,094 418 248
Empower 3 0 0 5 0 0 0 1
TOTAL 7,568 12,925 420 262
Retrieved from "https://DahuaWiki.com/index.php?title=:Process/Reporting_February&oldid=39712"