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Difference between revisions of ":Internal Only/System Down Emergency Process"
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Revision as of 16:13, 19 March 2019
Contents
System Down Emergency Process
Platforms
If any of the following platforms become inaccessible or more than 1 agent is unable to login, please perform the following:
- Salesforce
- Avaya (Phone System)
- uJet -Lorex LiveChat Platform
- DahuaWiki
- LorexWiki
- LearnDahua
- steven.mei@dahuatech.com
- jp.wenger@dahuatech.com
- nicky.gunakan@dahuatech.com
Open Tickets with Appropriate Vendors
- Avaya-
- uJet-
- Salesforce->Dahua IT-
