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| − | ====Top 10-Problem Type Template====
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| − | {| id="resource" class="wikitable"
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| − | !|Problem Type
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| − | !|Number of Cases Created
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| − | |-
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| − | |1. Camera Troubleshoot
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| − | | 84
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| − | |-
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| − | |2. Remote Access (P2P)
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| − | | 51
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| − | |-
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| − | |3. General Info
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| − | | 47
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| − | |-
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| − | |4. Password Reset
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| − | | 37
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| − | |-
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| − | |5. Presales Technical
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| − | | 30
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| − | |-
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| − | |6. Non-Auth
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| − | | 22
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| − | |-
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| − | |7. SmartPSS
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| − | | 10
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| − | |-
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| − | |8. Mobile Access
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| − | | 8
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| − | |-
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| − | |9. Display Monitor
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| − | | 8
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| − | |-
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| − | |10. Playback
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| − | | 7
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| − | |-
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| − | |Total
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| − | | <span id="resource_sum">TOT</span>
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| − | |}
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| | | | |
| − | <html>
| + | ==Test== |
| − | <script type="text/javascript">
| + | {| class="wikitable" |
| − | function sumColumn( id, col ) {
| + | |[[file:DSS-S2_User_Portal_Top_Bar.png|1000px]] |
| − | var total = 0;
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| − | var mytable = document.getElementById( id );
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| − | for ( var v=1; v < mytable.rows.length - 1; v++ ) {
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| − | total += parseInt( mytable.rows[v].cells[col].innerHTML );
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| − | }
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| − | document.getElementById( id + '_sum' ).innerHTML = total;
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| − | }
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| − | sumColumn('resource', 1 );
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| − | </script>
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| − | </html>
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| − | ====Top 10-Problem Type Template====
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| − | {| id="resource1" class="wikitable" | |
| − | !|Problem Type
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| − | !|Number of Cases Created
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| − | |- | |
| − | |1. Camera Troubleshoot
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| − | | 84 | |
| − | |-
| |
| − | |2. Remote Access (P2P)
| |
| − | | 51
| |
| − | |-
| |
| − | |3. General Info
| |
| − | | 47
| |
| − | |-
| |
| − | |4. Password Reset
| |
| − | | 37
| |
| − | |-
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| − | |5. Presales Technical
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| − | | 30
| |
| | |- | | |- |
| − | |6. Non-Auth | + | |{{Template:DSS-S2_Business_Configuration}} |
| − | | 22
| |
| | |- | | |- |
| − | |7. SmartPSS | + | |{{Template:DSS-S2_System_Maintenance}} |
| − | | 10
| |
| | |- | | |- |
| − | |8. Mobile Access
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| − | | 8
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| − | |-
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| − | |9. Display Monitor
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| − | | 8
| |
| − | |-
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| − | |10. Playback
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| − | | 7
| |
| − | |-
| |
| − | |Total
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| − | | <span id="resource1_sum">TOT</span>
| |
| | |} | | |} |
| − |
| |
| − | <html>
| |
| − | <script type="text/javascript">
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| − | function sumColumn( id, col ) {
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| − | var total = 0;
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| − | var mytable = document.getElementById( id );
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| − | for ( var v=1; v < mytable.rows.length - 1; v++ ) {
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| − | total += parseInt( mytable.rows[v].cells[col].innerHTML );
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| − | }
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| − | document.getElementById( id + '_sum' ).innerHTML = total;
| |
| − | }
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| − | sumColumn('resource1', 1 );
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| − | </script>
| |
| − | </html>
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