Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"

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(Step by Step Instructions)
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<embedvideo service="youtube">https://www.youtube.com/watch?v=EXAMPLE</embedvideo>
 
<embedvideo service="youtube">https://www.youtube.com/watch?v=EXAMPLE</embedvideo>
 
==Step by Step Instructions==
 
==Step by Step Instructions==
1.
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1. When encountered with the following error message after launching SmartPSS: ""
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Revision as of 20:15, 22 October 2019

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ Redistributable for Visual Studio 2015

Video Instructions

Step by Step Instructions

1. When encountered with the following error message after launching SmartPSS: ""