Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"
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==Step by Step Instructions== | ==Step by Step Instructions== | ||
| − | 1. When encountered with the following error message after launching SmartPSS: "" | + | 1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again |
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| + | 2. If repairing and reinstalling are not working, there are also other suggestion further down the same link. | ||
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| + | https://www.thewindowsclub.com/api-ms-win-crt-runtime-l1-1-0-dll-is-missing | ||
Revision as of 20:18, 22 October 2019
Contents
Cannot Install SmartPSS-Missing DLL
Description
When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".
In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.
Prerequisites
- Requires Microsoft Visual C++ Redistributable for Visual Studio 2015
Video Instructions
Step by Step Instructions
1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again
2. If repairing and reinstalling are not working, there are also other suggestion further down the same link.
https://www.thewindowsclub.com/api-ms-win-crt-runtime-l1-1-0-dll-is-missing
