Difference between revisions of "SmartPSS/Cannot Install SmartPSS Missing DLL"

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* Requires Microsoft Visual C++ Redistributable for Visual Studio 2015
 
* Requires Microsoft Visual C++ Redistributable for Visual Studio 2015
  
==Video Instructions==
 
<embedvideo service="youtube">https://www.youtube.com/watch?v=EXAMPLE</embedvideo>
 
 
==Step by Step Instructions==
 
==Step by Step Instructions==
 
1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again
 
1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again

Revision as of 20:18, 22 October 2019

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ Redistributable for Visual Studio 2015

Step by Step Instructions

1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again

2. If repairing and reinstalling are not working, there are also other suggestion further down the same link.

https://www.thewindowsclub.com/api-ms-win-crt-runtime-l1-1-0-dll-is-missing