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Difference between revisions of "Troubleshoot/NVR/Network Keyboard Troubleshoot"

(Keyboard can not control NVR.)
(Keyboard can not control NVR.)
Line 4: Line 4:
 
* Keyboard firmware is not installed.
 
* Keyboard firmware is not installed.
 
* Network cable or USB cable is not hooked up or messed up.
 
* Network cable or USB cable is not hooked up or messed up.
 +
* Ensure firmware on both NVR and Keyboard are up to date.
  
 
[[Category:Troubleshoot]]
 
[[Category:Troubleshoot]]

Revision as of 13:18, 3 May 2016

Keyboard can not control NVR.

  • Serial port setup is not correct
  • The USB port is not setup for it either.
  • Keyboard firmware is not installed.
  • Network cable or USB cable is not hooked up or messed up.
  • Ensure firmware on both NVR and Keyboard are up to date.