Troubleshoot/NVR/Network Keyboard Troubleshoot

Revision as of 20:19, 19 May 2016 by Mark (talk | contribs) (→‎Keyboard can not control NVR.)

Keyboard can not control NVR.

  • Serial port setup is not correct
  • The USB port is not setup for it either.
  • Keyboard firmware is not installed.
  • Network cable or USB cable is not hooked up or messed up.
  • Ensure firmware on both NVR and Keyboard are up to date.
  • Third Party NVR is not compatible. 
  • Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ.
  • If using RS232 port it will only be able to control one NVR.
  • Ensure the Device number of the NVR is correctly on the Keyboard.
  • Ensure the IP address of the NVR is correctly set on the Keyboard.
  • Ensure the port is set at 37777 for the keyboard.
  • Ensure the protocol is correctly set on the keyboard for the NVR you are controlling.
  • RS232/TS485 address is the device No. of the NVR.

NKB1000

Nkbwiki.jpg


NKB3000

NKB3000.jpg

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