Troubleshoot/NVR/Network Keyboard Troubleshoot

Keyboard can not control NVR.

• Serial port setup is not correct
• The USB port is not setup for it either.
• Keyboard firmware is not installed.
• Network cable or USB cable is not hooked up or messed up.
• Ensure firmware on both NVR and Keyboard are up to date.
• Third Party NVR is not compatible. 
• Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ.
• If using RS232 port it will only be able to control one NVR.
• Ensure the Device number of the NVR is correctly on the Keyboard.
• Ensure the IP address of the NVR is correctly set on the Keyboard.
• Ensure the port is set at 37777 for the keyboard.
• Ensure the protocol is correctly set on the keyboard for the NVR you are controlling.
• RS232/TS485 address is the device No. of the NVR.
• Ensure the "Link" is set correctly to "NET" if set to work over Network.

NKB1000{| class="wikitable" |- ! Header 1 ! Header 2 ! Header 3 |- | Row 1, Cell 1 | Row 1, Cell 2 | Row 1, Cell 3 |- | Row 2, Cell 1 | Row 2, Cell 2 | Row 2, Cell 3 |}

NKB3000