Troubleshoot/NVR/Network Keyboard Troubleshoot

Keyboard can not control NVR.

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Network Keyboard - NKB1000, DH-KBD1000, DH-KB1000

• Serial port setup is not correct
• The USB port is not setup for it either.
• Keyboard firmware is not installed.
• Network cable or USB cable is not hooked up or messed up.
• Ensure firmware on both NVR and Keyboard are up to date.
• Third Party NVR is not compatible. 
• Ensure "type" is correct on the menu of the keyboard for the device such as NVR, DVR and PTZ.
• If using RS232 port it will only be able to control one NVR.
• Ensure the Device number of the NVR is correctly on the Keyboard.
• Ensure the IP address of the NVR is correctly set on the Keyboard.
• Ensure the port is set at 37777 for the keyboard.
• Ensure the protocol is correctly set on the keyboard for the NVR you are controlling.
• RS232/TS485 address is the device No. of the NVR.
• Ensure the "Link" is set correctly to "NET" if set to work over Network.

NKB1000{| class="wikitable"

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NKB3000