Troubleshoot/Browser Issues
Contents
Browser Issues
Internet Explorer-Working
Firefox-Not Working
- Last Known Working Version: Firefox 49
Version 52.0, first offered to Release channel users on March 7, 2017
Chrome-Not Working
- Last Known Working Version: Chrome 40
- Chrome 42 Disables NPAPI Article
Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015
Error creating thumbnail: Unable to save thumbnail to destination
Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.
Solution: Switch to IE or SmartPSS
Safari
- Last Known Working Version: Safari 8.0.3
