:Internal Only
Dahua USA Internal Information
Online Software
Desk.com
Salesforce Production Server
- Shoretelicon.jpg
Shoretel ECC
- Shoretelicon.jpg
Shoretel Connect Softphone Client
Salesforce and Shoretel Instructions
Reporting and Reference
Global To Do
Bug Tracker
Report a Problem with DahuaWiki
Report an Issue
Internal:Scripts
Request Time Off
Tech Support Bi-Weekly Meeting
Previous Meetings
- November 18, 2017 to December 8, 2017
- October 30, 2017 to November 3, 2017
- November 6, 2017 to November 17, 2017
- February 7, 2018
Templates
Serial Lookup
- http://overseasreport.dahuatech.com:8080/SerialOrder/index/init
- http://work.dahuatech.com/protal/Apps/SSO/FineReport/Login1.aspx?reportName=HW%2FProduct_SN_Tracking.cpt
1. Go here: http://oaglobal.dahuatech.com/
2. Login.
3. Click, "CRM Global"
4. Click, "Product SN Tracking"
Salesforce
Note: You cannot be logged into both the Production, and Sandbox server at the same time.
- Production: https://ap2.salesforce.com/
- Sandbox: https://test.salesforce.com/
Salesforce Case Status Quick Reference
Shoretel
Shoretel ECC Client: NEW ONE
- Agent and Supervisor Log in: https://cc.shoretel.com/ecc
- Domain: Blank
- Server: clientstart.sky.shoretel.com
Shoretel Connect Client and Web Portal
- Online Portal: https://portal.shoretelsky.com
- Softphone Connect Client Download: https://www.odrive.com/s/af47a4e2-23bf-4b61-91af-b79263c7a20b-59dd4979
- Shoretel Password Reset (via email): https://portal.shoretelsky.com/UserAccount/ValidateResetPassword
Physical Phone: Shoretel IP Phone 420/420G
Work in Progress
- How to create a wiki article
- How to create a product page
- DSS Windows
- Deep Learn
- Authorized Customer Lookup
- ANPR Automatic Number Plate Recognition
Product Pages
- Access Control DNA = Access_Control
- Video Intercom DNA = Video_Intercom
- Multi-Sensor DNA = Multi-Sensor
- Fisheye DNA = Fisheye
- DSS = DSS
Dahua Irvine Inventory List
Wiki Processes
LearnDahua Enrollment Codes
- Dahua Basics -LearnBasics
- IVS: Technical Training -DahuaWIN
- Technical Support Operations -DahuaWIN
- DSS Intro -LearnDSS
- HCVR & XVR Internal Training -LearnXVRandHCVR
- Presentation Resource -LearnPPT
- Technical Training -LearnTT
- Technical Assessment -LearnTest
Software
Product Pages
International Model
IP-Based
HD-CVI
Firmware Search Tool:International Model
