Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.
:Shoretel Log a Call
Contents
How to Log a Call Using Shoretel Integration
Description
This article will run through logging a call in the integrated Shoretel phone system in Salesforce.
Prerequisites
- A Salesforce account
- A Shoretel account
Step by Step Instructions
1.