How to Reset Dahua Recorder Password with Technical Support

How to reset your password if an email recovery option and security questions were not selected.

Monitor and mouse connected to your recorder and access to your email account.

1. Email your full device serial number and date shown on the OSD to Support.USA@Dahuatech.com

2. Once you receive a code from our support team go to your device Right click and select Main Menu

3.Under the Admin Account enter the code you received from support

4.Select Ok

5.Now Select System under the Settings Menu

6.Select Account from the left hand side

7.Select Modify next to the Admin Username

8.Put a check in modify password

9.Under old password enter the same code you received from support

10.Now enter your new password twice

11.Then select save and your password reset is now complete

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