SmartPSS/Cannot Install SmartPSS Missing DLL

Revision as of 20:31, 22 October 2019 by Edward (talk | contribs)

Cannot Install SmartPSS-Missing DLL

Description

When launching SmartPSS, you might encounter the following error message: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer".

In most cases, the Microsoft Visual C++ 2015 is missing or corrupted on the computer. The below link contains the fix from Microsoft.

Prerequisites

  • Requires Microsoft Visual C++ Redistributable for Visual Studio 2015

Step by Step Instructions

1. When encountered with the following error message after launching SmartPSS: "windows cannot open file since api-ms-win-crt-runtime-l1-1-0.dlll is missing from your computer", the Microsoft Visual C++ 2015 needs to be fixed using Microsoft software or re-install the package again

2. Repair Visual C++ 2015.
1. Repair C++ 2015.PNG

3. Reinstall Visual C++ 2015.
2. Reinstall C++ 2015.PNG

4. If repairing and reinstalling are not working, there are also other suggestion further down the same link.


Retrieved from "https://DahuaWiki.com/index.php?title=SmartPSS/Cannot_Install_SmartPSS_Missing_DLL&oldid=48918"