Troubleshoot/NVR/Unable to Playback

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Record Schedule

Unable to Playback Recordings

Check that HDD is detected by NVR
"Record Status" is set to, "Enabled" on all channels
Check, "Record Schedule" and ensure your desired recording is enabled; Motion, Schedule, or Alarm Recording.
Recorded file has been overwritten
File is in DAV format. Use Conversion Tool.

There are following possibilities:

HDD ribbon is damaged.
HDD is broken.
Upgraded program is not compatible.
The recorded file has been overwritten.
Record function has been disabled.

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