Troubleshoot/Browser Issues

Browser Issues

Firefox

• Last Known Working Version: Firefox 49

Version 52.0, first offered to Release channel users on March 7, 2017

• Version 52.0 Article

Chrome

• Last Known Working Version: Chrome 40
• Chrome 42 Disables NPAPI Article

Chrome 42 Disables NPAPI and Related Plug-ins: Java, Unity, Silverlight -April 15, 2015

Message displayed when trying to access system from Chrome. This message will continue to display regardless of whether or not the plugin is installed.

Solution: Switch to IE or SmartPSS

Safari

• Last Known Working Version: Safari 8.0.3