Dahua North America Tech Support Meeting Information
Call In-Bridge Info
Schedule
Date: November 8, 2017 @ 11:00AM-12:00PM PST
Topics
- Shoretel = Mitel
- Salesforce
- New Serial Tracker
Backend
Trends
Inbound Call Volume
October 30, 2017 to November 3, 2017
Desk.com
Shoretel / Mitel
Inbound Calls-866.606.1590
Total
|
335
|
100%
|
Answered
|
132
|
39.4%
|
Unanswered
|
203
|
60.6%
|
Inbound Calls-866.606.1590
Total
|
335
|
100%
|
Answered
|
132
|
39.4%
|
Unanswered
|
203
|
60.6%
|
Developer Corner
New on the Wiki
New on LearnDahua
Sales Training
- NVR Sales Training- NVR sales training focusing on key feature, and product capabilities. Suitable for all audiences
- IP Fixed Camera Sales Training- IP-Fixed-Camera sales training focusing on key feature, and product capabilities. Suitable for all audiences.
- IP Panorama Camera Sales Training -IP Panorama Camera sales training focusing on key feature, and product capabilities. Suitable for all audiences.
- HCVR & XVR Sales Training - XVR and DVR Sales training focusing on key features, and product capabilities. Suitable for all audiences
External
Internal
- Technical Certification Online Resource
- Technical Training
- Technical Assessment
- Presentation Resource
- HCVR & XVR Internal Training
- DSS Introduction
- Technical Support Operations
New Hires
- Barry Rossen
- William Valencia