Test9
OG
| Dept | Effort Estimate (person Hours) |
Comments |
| Analysis | 5 | |
| Solutioning | 5 | |
| UI | 5 | |
| Dev | 5 | |
| Documentation | 5 | |
| QA | 5 | |
| Total | TOT |
Top 10-Problem Type Template
| Problem Type | Number of Cases Created | |
|---|---|---|
| 1. Camera Troubleshoot | 84 | |
| 2. Remote Access (P2P) | 51 | |
| 3. General Info | 47 | |
| 4. Password Reset | 37 | |
| 5. Presales Technical | 30 | |
| 6. Non-Auth | 22 | |
| 7. SmartPSS | 10 | |
| 8. Mobile Access | 8 | |
| 9. Display Monitor | 8 | |
| 10. Playback | 7 | |
| Total | TOT |
