:Process/Reporting April
Revision as of 17:52, 1 April 2019 by Nicky Gunakan (talk | contribs) (→Salesforce Backend Changelog)
Contents
Link to Master Reporting
Click here to access Master Reporting
Week 1: March 31 to April 6
Salesforce Backend Changelog
- add Lorex LTS name to Assisted By picklist.
Pending:
- see if possible to make alert for duplicate email when creating Salesforce Contact
- see if possible to include Change Status to Case Activity History
- add Case Field for Attempts > 1, 2, 3 picklist - this must show on Case Activity History
- Assisted By field is mandatory for escalating a case.
Week 1: April 7 to 13
Salesforce Backend Changelog
- ...
Week 3: April 14 to 20
Salesforce Backend Changelog
- ...
Week 4: April 28 to May 4
Salesforce Backend Changelog
- ...
