DSS Windows/Express/Troubleshoot/Failed to Delete Device

Revision as of 19:16, 7 October 2019 by JP (talk | contribs) (→‎Prerequisites)

Failed to Delete Device

Description

DSS Express S Failed to Delete Device1.png

Prerequisites

Reasons

Record Plan =

Video Bind Config =

Video Instructions

Step by Step Instructions

1. The first thing to check when this Prompt occurs is why DSS Express was unable to delete the device. Click on the eye icon in the lower right hand corner of your screen.

DSS Express S Failed to Delete Device2.png

2. A window will popup showing you why the device could not be deleted.

DSS Express S Failed to Delete Device3.png

3. From the DSS Client Homepage, navigate to, "Config"

DSS Express S Failed to Delete Device4.png

4. Identify the device in the list, and click on each of icons below until you see the event or recording plan.

DSS Express S Failed to Delete Device5.png

5. Delete the associated recording or event config.

DSS Express S Failed to Delete Device6.png

6. Return to, "Device"

DSS Express S Failed to Delete Device7.png

7. Attempt to delete the device from the device list.

DSS Express S Failed to Delete Device8.png

DSS Express S Failed to Delete Device9.png

DSS Express S Failed to Delete Device10.png

DSS Express S Failed to Delete Device11.png

DSS Express S Failed to Delete Device12.png

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