DSS/V8/DSS Express/Instruction/DSS Upgrade

Revision as of 05:28, 21 December 2022 by Norman.Ning (talk | contribs)

Cautions and Disclaimers

Step by Step Instructions

Part 0: Check the Current DSS Version

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Log into DSS Client and select [About]

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Here you can see the DSS Server Version. Make sure the Installation Package is later than this version.

Part 1: Back up the current system Database – this will prevent data loss in case of update failure

1. Go to the Home menu of DSS – Select [Backup and Restore]

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2. Click on the folder icon to select the directory where you want to save the backup file. Then, click on [Backup Now]

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3. Insert the Login Password of DSS Client and Encryption Password twice.

In the end, Click on OK and DSS will export the Backup File automatically.

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4. When DSS finishes exporting the Backup File, you will receive a prompt message saying Backup successful

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Part 2: Upgrade DSS Server

5. Go to DSS Service Manager and click on [Stop All] to temporarily pause DSS Services.

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6. Click on [OK] to continue

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7. Make sure DSS Services are stopped

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8. Double click to run the newer version of DSS Installation Package

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9. DSS Package will automatically detect the older version and overwrite the current directory. Click on [OK] to continue

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10. Select [Agree] and click on [Next]

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11. As you can see, you cannot manually change the installation path, because DSS Installation Package will automatically detect and overwrite the existing directory of DSS Server

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12. Click on Install and wait for the Upgrade to complete

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13. Click on [Run] and wait for DSS Services to restart

!Note: It may take some time for SMC Service to start, depending on the hardware of the Server

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Part 3: Upgrade DSS Client

14. Run DSS Client as usual, and log in.

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15. Then DSS Client will tell you to do an Update. Click on [Update Now]

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16. DSS Client will automatically download the newer package

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17. Then the upgrade will start. DSS Client Installation Package will detect the older version of DSS Client and overwrite it. Click on [OK] to continue

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18. Select [Agree] and [Next]

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19. As you can see, DSS Client Installation Package detects the existing DSS Client Directory and is ready to overwrite it

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20. Click on [Install] and wait for the update to complete

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21. In the end, click on run, log in and use DSS as usual.

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22. You can go to [About] to check the current version of DSS

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