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:Shoretel Log a Call

Revision as of 23:33, 8 February 2018 by AlexS (talk | contribs)

How to Log a Call Using Shoretel Integration

Description

This article will run through logging a call in the integrated Shoretel phone system in Salesforce.

Prerequisites

  • A Salesforce account
  • A Shoretel account

Step by Step Instructions

1.