Troubleshoot/NVR/DDNSTroubleshoot

Revision as of 22:28, 5 October 2015 by JP (talk | contribs) (Created page with "===DDNS registration failed or can not access the device domain name.=== There are following possibilities: *Check the device is connected to the WAN. Please check the device...")

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DDNS registration failed or can not access the device domain name.

There are following possibilities:

  • Check the device is connected to the WAN. Please check the device has got the IP address if the PPPoE can dial. If there is a router, please check the router to make sure the device IP is online.
  • Check the corresponding protocol of the DDNS is enabled. Check the DDNS function is OK or not.
  • Check DNS setup is right or not. Default Google DNS server is 8.8.8.8, 8.8.5.5. You can use different DNS provided by your ISP.