:Internal Only/Head Count

Revision as of 20:25, 20 March 2019 by JP (talk | contribs) (Dahua Technical Support Breakdown)

Headcount

As of 3.20.2019

Dahua Overall

Department Agents Supervisors Total
Technical Support
Sales
Customer Service

Dahua Technical Support Breakdown

Department Tier 1 Agents Tier 2 Agents Tier 3 Agents Supervisors Total
Inbound/Outbound Calls 25 4 1 2
Live Chat 0 0 0 0 0
Email Same Agents as Inbound/Outbound Same Agents as Inbound/Outbound
TOTAL