Notice: Firmware Links Under Maintenance We are currently undergoing maintenance on all firmware links. If any links are inaccessible, please email or contact Tech Support for the firmware. We appreciate your patience during the maintenance, thank you for your understanding.
:Process/Reporting April
Revision as of 17:52, 1 April 2019 by Nicky Gunakan (talk | contribs) (→Salesforce Backend Changelog)
Contents
Link to Master Reporting
Click here to access Master Reporting
Week 1: March 31 to April 6
Salesforce Backend Changelog
- add Lorex LTS name to Assisted By picklist.
- add Vitaliy and Kevin to Tier 2 and 3 queue.
Pending:
- see if possible to make alert for duplicate email when creating Salesforce Contact
- see if possible to include Change Status to Case Activity History
- add Case Field for Attempts > 1, 2, 3 picklist - this must show on Case Activity History
- Assisted By field is mandatory for escalating a case.
Week 1: April 7 to 13
Salesforce Backend Changelog
- ...
Week 3: April 14 to 20
Salesforce Backend Changelog
- ...
Week 4: April 28 to May 4
Salesforce Backend Changelog
- ...
